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  • When will my item be delivered?
    STANDARD Shipping timeframe is 7 to 10 business days unless the item is marked"on hand/ready to ship". Please be advised that shipping delays do happen and are completely out of our control. We do not under any circumstances guarantee delivery dates
  • Do you offer expedited shipping?
    YES, if the item says "ON hand or ready to ship" then it is eligible for expedited shipping
  • Will I receive a tracking number?
    ABSOLUTELY! If you haven't received your tracking number after 72 hours, please check your spam and junk mail. Or email us with your name and order number in the subject line customercare@shopcaiascloset.com
  • Where does my shipment come from?
    Our Distribution centers are worldwide, It depends on the item you order. Our Manufacturer's and Fulfillment centers are located in Europe, Asia and the U.S.
  • Are your products real?
    You will get an authentic quality product 100% the same as the original. We will send it with original packaging, i.e. dust bag, box, authentication card etc..
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